Really helpful staff members, good modern and huge rooms with a nice over-sized shower with rainfall showerhead and storage of stuff, as for instance. Location adjacent to the bus station, Centro and the business area. Also, to CAPU bus terminal.

The rooms are modern, huge, and great for storing stuff. the staff was professional and attentive during our stay. - the hotel is conveniently located close to a bus stop. - the area has a business-like ambiance.

Great bed, big bathroom and a storage and air conditioner in the room. Generally PERFECT service with parking nearby.

The value for money at this hotel was incredible. We got a real hotel experience with a comfortable queen-sized bed and a delicious breakfast included. The location, although not fancy, was convenient for our needs. The staff were amazing and went out of their way to help us with parking and any other requests we had.

The only improvement I would suggest for the breakfast option is to have more variety.

The place is conveniently located near the highway and the bus station, making it comfortable and easy to access.

The hotel's location is great, right next to the bus station and CAPU bus terminal. We stayed in a Wheelchair Accessible room with a spacious shower and ample storage, which was very convenient.

My husband and I stayed at Hotel Star Express for one night as we were passing through. The property is well-maintained and very clean. The staff were friendly and helpful, even carrying our luggage up the stairs. The room had a beautiful shower and everything we needed for a comfortable stay. One of the best things about the hotel was how quiet it was, despite its location near a busy bus terminal. We were pleasantly surprised by the modern design, high-quality materials, and soundproofing against the noise outside. The included breakfast was also a nice bonus, and the staff were accommodating throughout our short stay.

I would definitely recommend this hotel.

We had an amazing romantic escape at a hotel in Puebla. The hotel's modern and high-quality materials truly exceeded our expectations. We loved the comfortable bed and the exceptional quietness inside the hotel, despite the busy surroundings. The fact that the hotel is soundproofed against the chaotic noise outside, especially with the main bus terminal across the street, made our stay even more enjoyable. Additionally, the pleasant and accommodating staff made us feel welcomed throughout our entire stay.

While our romantic escape was memorable, there were a few negative aspects to mention. the noise from other guests partying in the business area upstairs went on late into the night, disturbing our sleep.

The location of the hotel is perfect for those who are traveling by bus. It is just opposite of the bus station, making it convenient for travelers with early departures or arrivals. Additionally, the hotel is next to the CAPU bus station, providing easy access to transportation. The room was modern and well-maintained, with high-quality materials. The bathroom had good products and the staff provided excellent service. The full breakfast included in the stay was a nice addition.

The noise levels in the hotel can be disruptive, especially for those looking to get some rest. The concrete building magnifies sounds, making it difficult to sleep or take a nap during the day.

Modern, high-quality materials. Great bed. Extremely quiet. Accommodating staff. Restaurant on site. Full breakfast included. Super value for money.

Nothing, all was good.

The location is super convenient, right next to the bus terminal, so it was easy for us to catch our bus in the morning. Plus, it's close to all the tourist activities in the area, so we were able to explore without any hassle. Another bonus was that it was really easy to catch an Uber into the city center, so we didn't have to worry about driving or parking. The staff at this venue were amazing - they were so helpful and friendly, and made sure we had everything we needed. The room was modern and had all the amenities we could ask for, including a fast internet connection. We were also impressed with the room service and the laundry service they offered, it made our stay even more comfortable.

We had a great experience at this hotel and would recommend it to everyone.

Modern design, great bed, soundproofed, convenient location, on-site restaurant.

Everything was fantastic.

This place is conveniently located near the bus station, making it easy to explore all the tourist activities in this city. The staff here provide excellent service, offering room service, dry cleaning, housekeeping, laundry, and even tours/ticket assistance. The room amenities are top-notch, with ironing facilities, an in-room safe, trouser press, and free toiletries. The rooms themselves are comfortable and well-equipped, with a television, am/fm alarm clock, telephone, and a flat-screen TV. The hotel also has a dining restaurant, offering delicious meals, as well as the option for in-room breakfast and packed lunches. The staff here are friendly and always willing to assist.

I highly recommend this hotel to all.

This hotel is perfect if you need to catch an early bus, being conveniently located near the bus station. the room was modern and clean, with an oversized shower featuring a rainfall showerhead. the staff were friendly and accommodating, and the breakfast was a good value. it was easy to catch an uber into Centro.

The noise level from the business area upstairs could disturb guests trying to get an early night's rest.

Modern hotel with great soundproofing and comfortable beds. Convenient location near the main bus terminal. Friendly and helpful staff. On-site restaurant serving full breakfast. Good value for money.